Frequently Asked Questions

The Sparkle Art is an online platform where artists can showcase and sell their unique artworks. We provide a space for art lovers to discover and purchase beautiful pieces from a variety of artists.

You can contact us via email at info.thesparkleart@gmail.com or by visiting our Contact Us page.

To create an account, click on the “Sign Up” button on the top right corner of the homepage. Fill in the required details and submit the form. You will receive a confirmation email to verify your account.

If you’ve forgotten your password, click on the “Forgot Password?” link on the login page. Enter your registered email address, and we will send you instructions to reset your password.

To purchase an artwork, browse our collection and click on the piece you wish to buy. Click the “Add to Cart” button and proceed to checkout. Follow the on-screen instructions to complete your purchase.

We accept various payment methods, including credit/debit cards and UPI.

Yes, we use secure encryption technology to ensure your payment information is protected. Your payment details are processed securely, and we do not store your payment information on our servers.

Yes, we offer international shipping. Shipping costs and delivery times will vary based on your location and the size of the artwork.

Once your order has been shipped, we will send you a confirmation email with a tracking number and a link to track your shipment.

We accept returns within 30 days of delivery if the artwork is damaged or not as described. Please contact us at info.thesparkleart@gmail.com to initiate a return.

Refunds will be processed through the original payment method within 7-10 business days after we receive the returned artwork and verify its condition.

If you are an artist and wish to showcase your work on our platform, please visit the Artist Registration page and submit your application. Our team will review your submission and get back to you.

By selling on The Sparkle Art, you gain access to a wide audience of art enthusiasts, marketing support, and a secure platform for transactions. We handle the logistics, allowing you to focus on creating art.

If you encounter any technical issues, please clear your browser cache and cookies and try again. If the problem persists, contact us at info.thesparkleart@gmail.com with a description of the issue.

To update your account information, log in to your account and navigate to the “Account Settings” section. From there, you can update your personal details, address, and other information.

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